Welcome to the Wowza Streaming Engine EC2 Support Center! This site is designed to help you get up-and-running with Wowza Streaming Engine for Amazon Elastic Compute Cloud (Amazon EC2)
. Amazon EC2 is a web service from Amazon that provides resizable compute capacity in the cloud. Amazon EC2 is a cloud-computing platform that virtualizes computing resources as virtual machines. A single virtual machine configuration is registered as an Amazon Machine Image
(AMI). Wowza Media Systems provides public Amazon Linux AMIs with pre-configured and tuned versions of Wowza Streaming Engine™ software that are ready to start using the Amazon Web Services (AWS) Management Console. You can use these AMIs as needed to launch Wowza Streaming Engine for Amazon EC2 instances, paying for your running instance time and bandwidth consumption only while the instances are running. You can launch Wowza Streaming Engine instances in specific geographical locations that are closer to your audience to reduce latency and in multiple geographical locations to provide high levels of redundancy.
If you aren't familiar with how Wowza Streaming Engine works, we recommend that you install it locally on your computer and run through the included examples. You can get a free 180-day trial license for Wowza Streaming Engine by completing a request form on the Wowza Streaming Engine Trial webpage
. The Wowza Streaming Engine Trial Edition download includes the Wowza Streaming Engine software, documentation, and examples. To get the local server up-and-running quickly, you can use the Wowza Streaming Engine Quick Start Guides
and our Tutorials
. The Wowza Streaming Engine User's Guide
contains more comprehensive documentation about how to install and use the Wowza media server software.
Deploying Wowza Streaming Engine for Amazon EC2 Instances
To use Wowza Streaming Engine for Amazon EC2, you must have an Amazon Web Services (AWS) account. Go to the Wowza on Amazon AWS webpage
to create an AWS account and to learn more about the available licensing model options for Wowza Streaming Engine for Amazon EC2.
After you've created an Amazon AWS account, follow the instructions in the Wowza Streaming Engine for Amazon EC2 Quick Start Guide
to launch your first Wowza Streaming Engine for EC2 instance and stream a sample video. For more extensive deployment documentation, see the Wowza Streaming Engine for Amazon EC2 User's Guide
You can now configure the applications in your Wowza Streaming Engine EC2 instance as HTTP caching origins to an Amazon CloudFront distribution for delivery of VOD and live streams using the Apple HTTP Live Streaming (HLS), Adobe HTTP Dynamic Streaming (HDS), Microsoft Smooth Streaming and MPEG-DASH streaming protocols. A CloudFront distribution is an HTTP caching infrastructure that enables you to distribute content using a worldwide network of edge locations that provide low latency and high data transfer speeds. CloudFront automatically routes the stream requests to the most optimal edge location so that the stream is delivered with the best possible performance.
For information about how to update the streaming applications in your EC2 instances and attach them to a CloudFront distribution, see How to integrate your Wowza EC2 instance with CloudFront
If you've purchased a Wowza Streaming Engine software license, but haven't set up a Wowza Streaming Engine EC2 instance yet, see How to bring your Wowza Streaming Engine license to CloudFront live HTTP streaming
to learn how to launch Wowza Streaming Engine Amazon Machine Images (AMIs) from Amazon Marketplace that are preconfigured to deliver live HTTP streams through a CloudFront distribution.
Wowza Media Systems supports Wowza Streaming Engine for Amazon EC2 just like the regular product. You can get free support either by visiting the Wowza Streaming Engine forums
or by sending an email message to email@example.com
The Wowza Streaming Engine forums are a great resource of information about how to install and use Wowza Streaming Engine. To find a simple solution quickly, we recommend that you search the forums for any issue you may have.
When emailing firstname.lastname@example.org
, be sure to indicate the nature of your request in the Subject
line and include the following information in the body of the email message:
- Wowza Streaming Engine version and build number
- Platform, operating system, and Java version on which Wowza Streaming Engine is running
- Detailed problem description that includes:
- URL of tutorial or instructions being used
- Player technology being used (Adobe Flash, Microsoft Silverlight, iOS device, set-top box, etc.)
- Live encoder/IP camera manufacturer/version and exact encoding settings (live streaming only)
- We also recommend that you send [install-dir]/logs, [install-dir]/conf, [install-dir]/transcoder, and [install-dir]/manager/logs folders in a compressed (zipped) folder. See How to create a compressed zip file in Windows, OS X, and Linux.
Amazon handles billing and payments, and software charges that appear on your monthly AWS billing statement
. This includes billing for Amazon EC2 instance usage and bandwidth consumption, Amazon Simple Storage Services™ (Amazon S3), and Wowza Streaming Engine charges that accrue when using the DevPay
licensing model. Wowza Media Systems has no insight into how the AWS billing system works. To address Amazon-related billing issues, you must Sign-in and Contact AWS Support
. For additional information about Amazon Web Services, see the AWS Support Center