• charlie

    Published on 03-26-2015 02:20 PM     Number of Views: 46113 
    1. Categories:
    2. Apple iOS,
    3. Live,
    4. Video On Demand

    This article describes a method for instructing the Wowza media server to automatically generate a live and video on demand multi-bitrate stream for delivery to Apple iOS devices. This method supports single streams and SMIL-based streams. This feature makes it easier to get an application through the Apple App Store and to generate a 64 kbps or lower stream that complies with Apple App Store rules for 3G delivery. ...
    Published on 03-25-2015 04:30 AM     Number of Views: 253587 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. IP Camera,
    5. Live,
    6. Microsoft Silverlight,
    7. Mobile,
    8. RTSP/RTP,
    9. Set-top Box
    Article Preview

    This tutorial provides the basic steps that show how to use Wowza Streaming Engine™ media server software to publish a live stream from an IP camera for playback on all supported player technologies. ...
    Published on 03-19-2015 09:45 PM     Number of Views: 33155 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. Live,
    5. Microsoft Silverlight,
    6. Mobile,
    7. RTSP/RTP,
    8. Set-top Box

    This tutorial provides the basic steps for re-streaming an Adobe Media Server stream that supports H.264 and AAC through ...
    Published on 03-12-2015 08:30 AM     Number of Views: 207065 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. Live,
    5. Microsoft Silverlight,
    6. Mobile,
    7. RTSP/RTP,
    8. Set-top Box
    Article Preview

    This tutorial provides the basic steps that show how to use Wowza Streaming Engine™ software to publish a live stream from MPEG-TS-based encoders for playback on all supported player technologies. ...

    Our Wowza Support site is designed to help you find resources to get up-and-running and to find solutions to many common issues by providing tutorials, streaming forums, troubleshooting tips, and error messages.

    WOWZA SUPPORT RESOURCES

    Wowza® Media Systems offers a variety of support resources for our user community.

    Wowza Documentation
    The Article List on the left is our technical library of Support Articles to help you configure and use Wowza Streaming Engine™ software and the Wowza Streaming Cloud™ service to their fullest potential. The Support Articles are organized by category to help make the information easy to find. For a complete list of all the available Support Articles, see the List of All Articles.

    The Wowza Streaming Engine Quick Start Guides can help get you get started with your Wowza media server software software while the Tutorials section has articles that provide step-by-step guidance for setting up common streaming workflows.

    Video Tutorials
    Many Support Articles include video tutorials that walk you through common tasks. Our complete video library is available on the Wowza Media Systems YouTube page.

    Wowza Forums
    On the Forum tab, you can get help from Wowza Streaming Engine and Wowza Streaming Cloud experts around the world. Search for an answer, post your question, or answer other users' questions in the Wowza Forums.

    Wowza Streaming Engine Technical Support
    With the release of Wowza Streaming Engine media server software, Wowza Media Systems introduced Maintenance and Support contracts to provide you with world-class service and support for Wowza Streaming Engine. Maintenance and Support contracts entitle you to a number of benefits, including no-charge full version upgrades (for example, from Wowza Media Server® 3 to Wowza Streaming Engine™ 4), dot/point-release updates (for example, from Wowza Streaming Engine 4.0 to 4.x), and product technical support through email.

    For Wowza Streaming Engine, email technical support is only available to valid license holders. The person who initially purchased or redeemed a Wowza software license for the Wowza account is eligible to receive technical support and may provide email addresses for up to four additional contacts to also be eligible. License holders can create a Wowza account and sign in to their Account Management page to enter additional contacts for technical support on the My Support tab. An eligible email address must be used when submitting a support request for proper registration and identification. If the email address doesn't have valid entitlement for product technical support, the support request won't be seen by our support staff.

    Wowza Streaming Cloud Technical Support
    For Wowza Streaming Cloud, standard support is included with every subscription. Premium and event-based support are available for additional cost. For details of each plan and to purchase premium or event-based support, see Wowza Streaming Cloud Maintenance and Support.

    Email technical support is only available to Wowza Streaming Cloud customers who have an active subscription or who are a member of a workgroup for an account with an active subscription.

    How to get support for Wowza Streaming Engine
    When you send an email support request to support@wowza.com, be sure to provide the following information with your request. To find this information, click the Server tab in Wowza Streaming Engine Manager, and then click About in the contents pane.
    • Wowza Streaming Engine version and build number
    • Last four digits of license key
    • Platform, operating system, and Java version on which Wowza Streaming Engine is running
    • Detailed problem description that includes:
      • URL of tutorial or instructions being used
      • Player technology being used (Adobe Flash, Microsoft Silverlight, iOS device, set-top box, etc.)
      • Live encoder/IP camera manufacturer/version and exact encoding settings (live streaming only)
    • Send a compressed (zipped) folder that includes the [install-dir]/logs, [install-dir]/conf, and [install-dir]/transcoder folders from your Wowza Streaming Engine installation. See How to create a compressed zip file in Windows, OS X, and Linux for instructions to create a ZIP file.
    How to get support for Wowza Streaming Cloud
    For technical support for Wowza Streaming Cloud, you must submit a ticket through your Wowza account: Sign in to your account, go to the Wowza Cloud tab, and click Submit a ticket for technical support now. Be sure to provide the following information with your request:
    • The name of the live stream you're having problems with
    • Your broadcast location
    • The type of camera or encoder you're using as a video source
    • The playback method being used (hosted web page or something else)










    Other Resources for Support for Wowza Streaming Software
    On the Find a Consultant tab, you can ask for paid help by posting your requirements, budget, and timescales for custom development or other specific work. Independent consultants can then provide feedback or private quotes along with contact information if they're interested in your job.

    Wowza Software Updates
    License holders with a Wowza account can sign in to their Account Management page to find available updates for their software on the My Downloads tab.


    Note: Development builds are not official releases and may not be stable.

    Wowza Streaming Engine 4.1.2

    The latest Wowza media server software production build is Wowza Streaming Engine 4.1.2 build 13947 released on March 2, 2015. There are no development builds for this version.

    RSS Feed

     Wowza Streaming Engine: Development Builds RSS Feed
    ...

    The latest production build is Wowza Streaming Engine 4.1.2 build 13947 released on March 2, 2015. For a complete list of changes in this build, see the Release Notes.

    New installation

    Installers for this production build of the Wowza Streaming Engine™ software are available on our Downloads webpage and can be used to install a new Wowza Streaming Engine instance. The installation packages include:

    • Wowza Streaming Engine media server software
    • Wowza Streaming Engine Manager
    • Documentation
    • Examples

    Update your current installation

    Sign in to your Account Management page using your Wowza account and then check the My Downloads tab to get a production build update for your installed Wowza Streaming Engine software. For step-by-step instructions on how to update your current Wowza Streaming Engine instance to the new version provided by this production build, see How to update your Wowza Streaming Engine installation.

    Note: You must have an active Maintenance and Support contract to receive updates.

    RSS feed

     Wowza Streaming Engine 4: Production Builds RSS Feed



    Upgrade from Wowza Media Server

    To learn how to upgrade your Wowza Media Server® license key to Wowza Streaming Engine, go to our Upgrade webpage.

    For step-by-step instructions for upgrading your Wowza Media Server software to Wowza Streaming Engine, see our Upgrade Guide.

    RSS feed

     Wowza Media Server 3: Production Builds RSS Feed



    Development updates

    Between stable, production releases, Wowza® produces development builds periodically in the form of updates. This allows you to try the latest releases of Wowza media server software to test and give feedback, and to get early access to new features. For more information about the latest Development updates, see Development Builds.
    Published on 03-02-2015 02:00 PM     Number of Views: 678007 
    Article Preview

    This guide will help you to download, install, and configure Wowza Streaming Engine™ media server software for live and video on demand (VOD) streaming. ...
    Published on 03-02-2015 02:00 PM     Number of Views: 12096 
    1. Categories:
    2. Live,
    3. Wowza Transcoder

    This article describes a Windows service workaround to enable Wowza Transcoder Intel Quick Sync and NVIDIA CUDA hardware acceleration. ...
    Published on 02-27-2015 02:45 PM     Number of Views: 23600 

    HTTP Provider to get connection counts and I/O performance. ...
    Published on 01-30-2015 06:30 AM     Number of Views: 88963 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. Live,
    5. Microsoft Silverlight,
    6. Mobile,
    7. RTSP/RTP,
    8. Set-top Box,
    9. MPEG-DASH
    Article Preview

    This tutorial provides the basic steps that show how to use Wowza Streaming Engine™ software to publish a live stream from native RTP encoders for playback on all supported player technologies. ...
    Published on 01-29-2015 01:30 PM     Number of Views: 401550 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. Live,
    5. Microsoft Silverlight,
    6. Mobile,
    7. RTSP/RTP,
    8. Set-top Box,
    9. MPEG-DASH
    Article Preview

    This tutorial provides the basic steps that show how to use Wowza Streaming Engine™ software to publish a live stream from RTMP-based encoders for playback on all supported player technologies. ...
    Published on 01-29-2015 07:18 AM     Number of Views: 265274 
    1. Categories:
    2. Adobe Flash,
    3. Apple iOS,
    4. Video On Demand,
    5. Microsoft Silverlight,
    6. Mobile,
    7. RTSP/RTP,
    8. Set-top Box,
    9. MPEG-DASH
    Article Preview

    This tutorial shows how to use Wowza Streaming Engine™ software to stream video on demand (VOD) content to all supported player technologies. ...
    Published on 01-15-2015 05:20 AM     Number of Views: 35556 
    1. Categories:
    2. Adobe Flash,
    3. Live,
    4. Video On Demand

    Strobe Media Playback is a configurable live and on demand media player based on Adobe's Open Source Media Framework. The player is not hosted by Adobe, so to play content with Strobe Media Playback you must first install it in your web server and then place a small amount of HTML code on your web page. ...
    Published on 01-06-2015 08:39 AM     Number of Views: 142710 
    1. Categories:
    2. Live,
    3. Video On Demand,
    4. Mobile,
    5. RTSP/RTP,
    6. Set-top Box

    This mobile streaming troubleshooting guide covers RTSP/RTP out to devices such as Blackberry, Android, and other mobile phones. It doesn't cover Apple HLS streaming to iPhone, iPad, or iPod Touch. ...
    Published on 01-06-2015 02:07 AM     Number of Views: 42423 
    1. Categories:
    2. Adobe Flash,
    3. Live,
    4. Video On Demand

    This article describes how to use a bandwidth checker provided by forum contributor Roger. It is a Wowza Media Server/Java version of the bandwidth checker: ...
    Published on 12-31-2014 06:21 PM     Number of Views: 49793 
    1. Categories:
    2. Video On Demand

    Note: The suggestions in this article are for reference only. We don't provide support for third-party encoders. There's
    ...
    Published on 12-19-2014 05:00 PM     Number of Views: 11598 
    1. Categories:
    2. Cloud

    Amazon Elastic Compute Cloud (Amazon EC2) is a cloud-computing platform that virtualizes computing resources as virtual machines. A single virtual machine configuration is registered as an item called an Amazon Machine Image (AMI). This article provides the public AMIs that are preconfigured with Wowza Streaming Engine™ 4.1.1. You can select one of the preconfigured AMIs to automatically launch a Wowza Streaming Engine 4.1.1 for EC2 instance in EC2 Management Console. ...
    Published on 12-12-2014 05:00 AM     Number of Views: 4465 
    1. Categories:
    2. Live

    By default, I-slices are treated as key frames. You can add the isISliceKey property to your Wowza® media server live application configuration if you don't want I-slices to be treated as key frames. ...
    Published on 12-11-2014 06:35 PM     Number of Views: 97870 
    1. Categories:
    2. Live
    Article Preview

    Push Publishing technology in Wowza Streaming Engine software is a module and API that enables push publishing of live streams by using Real Time Messaging Protocol (RTMP), Apple HLS (cupertino), Adobe HDS (sanjose), MPEG-2 Transport Stream (MPEG-TS), and Real Time Transport Protocol (RTP). Live streams can be published to destinations such as Content Delivery Networks (CDNs) for re-streaming, Adobe Media Servers, other media servers running Streaming Engine software, or multicast networks. ...
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