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Thread: Billing Advice

  1. #1
    Join Date
    Jul 2012
    Posts
    5

    Default Billing Advice

    Hi
    I am new to streaming
    and
    I want to use wowza for a month from 21st july to 18th of august. (one
    month only)
    i also want to use the addons *transcoder* for multi bitrate streaming and *
    ndvr*
    1 .what is the cost ?
    2. what is the cancelation procedure /policy ?
    3. if by mistake wowza is opened 2 times in a server.. do u charge me
    double? ( i have only one server )
    4. is this per channel price or per instance price?
    5. can i use the trial version and update the license in the trial version
    after purchase?
    please clarify me
    thanks

  2. #2

    Default

    1. See the Pricing Page. And the Addon Pricing popup.
    2. Simply remove the key from the Server.license file, or don't run Wowza after the first month, and you will not be billed for the second month.
    3. For the subscription license you will be billed twice if you open two instances. There may be a 1hr grace period, but I'm not sure.
    4. Transcoder licenses are billed by channel and also by instance. So, a second server running the Transcoder counts as a second Transcoder license.
    5. Yes, just replace the key in the Server.license file.

    For further license/billing question write to billing@wowza.com

  3. #3
    Join Date
    Jul 2012
    Posts
    5

    Default

    thanks for the info..
    Last edited by jedida; 07-22-2012 at 02:10 AM.

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