Problem with Wowza collection to Get Connection Count

[detuto08]

I try to use the Wowza's collection of utility modules posted on:
http://www.wowzamedia.com/forums/showthread.php?t=6565
but with none result....

I'm working on: Wowza 1.7.2 - on Flash AS 2
I did all the steps: insert the additional module on the xml file, and insert on my project AS2 the codes you wrote on the guide.
My Netstream object name is: nsPlay
The stream name is "myStreamName" used on nsPlay.play(liveStreamName);

I call the following function after the succefull connection:

Code:

function getAccountInfo() {
var ncServerResults = new Object()
ncServerResults.onResult = function(count:Number)
{
	trace("server: "+count);
}

......
......
var streamName:String = myStreamName;

var ncStreamListResults = new Object()
ncStreamListResults.onResult = function(list:Array)
{
	trace("clients");
	for(var i:Number=0;i<list.length;i++)
		trace("["+i+"]: "+list[i]);
}
nc.call("getStreamClientIds", ncStreamListResults, streamName);
}

but the results is:

onMetaData presetname = Custom
onMetaData title =
onMetaData rating =
onMetaData keywords =
onMetaData description =
onMetaData copyright =
onMetaData author =

Could be the problem on the Ports settings? I have already open the ports: 1935, UDP 8086 and for testing use all the range from 6970-9999.

I would be very grateful for any help!
Thanks

[charlie]

Are there any errors or warning in the Wowza log files? What does your Application.xml look like?

Charlie

[detuto08]

Thanks Charlie for your kind reply.
Shutting down the wowza services and restarting it in the standalone mode to get the logs, the users online appears...
so I restarted wowza in a service mode, and now all is ok.

So with a restart I resolve the issue.
I not understanding what happened...

Thanks for your attention anyway,
Nicola

[charlie]

Glad to hear you have it working.

Charlie