Case Study
CASE STUDY: CivicPlus
How CivicPlus Keeps Local Government Transparent and Available with Wowza
500+ municipalities streaming public meetings live and on demand with CivicPlus media.
CivicPlus Media powers live and on-demand public meeting streaming for hundreds of municipalities across the country.
Wowza provides the cloud infrastructure that is designed to keep public meetings available to residents, reliably and at scale, so CivicPlus can focus on building better tools for the communities they serve.
RELIABILITY
Consistent live and on-demand delivery for municipalities where stream availability may be required under applicable open meeting laws.
SIMPLICITY
A fully managed backend so clerks and staff can run meetings without touching infrastructure.
SCALABILITY
Cloud infrastructure built to grow alongside a fast-expanding municipal customer base.
GOALS
- Use Wowza’s cloud infrastructure to deliver consistent live and on-demand public meeting streams across hundreds of municipalities.
- Reduce streaming complexity for municipal staff with limited technical resources.
- Scale CivicPlus Media confidently to meet growing demand without overprovisioning.
- Leverage Wowza analytics to give municipalities new visibility into resident engagement.
RESULTS
- Reliable, high-quality meeting delivery backed by Wowza’s cloud infrastructure and expert support team.
- Municipal staff focused on running meetings, not managing or troubleshooting streams.
- A rapidly growing streaming product with Wowza infrastructure that scales on demand.
- Viewer analytics unlocked, giving local governments new, meaningful insight into community engagement.
THE STORY
CivicPlus was built around a clear vision: to be the trusted partner for impact-led government. As public demand for civic transparency has grown, so has CivicPlus Media, its streaming product purpose-built for delivering public meetings to residents live and on demand. To support that vision at scale, CivicPlus needed a streaming partner with the infrastructure and expertise to match their ambitions. They found it in Wowza.
Streaming public meetings comes with real constraints. Municipalities vary widely in AV maturity and bandwidth, and meetings are typically managed by clerks, not technical staff. Many may be subject to open meeting laws that can require public access to recordings, making reliable streaming an operational priority. Wowza’s cloud platform gives CivicPlus a reliable foundation to meet that standard consistently across its customer base.
CivicPlus built CivicPlus Media on Wowza’s cloud streaming infrastructure, ingesting feeds from in-room cameras and encoders into Wowza for transcoding, packaging, and CDN-based delivery. Streams are embedded directly into municipal websites and CivicPlus portals, with adaptive bitrate streaming designed to deliver consistent playback across devices and varying network conditions. Recordings are archived and made available for on-demand playback, often indexed to agenda items for easy navigation. With the help of Wowza’s infrastructure, CivicPlus Media delivers a fully managed experience so municipal staff can focus on running meetings, not managing technology.
CivicPlus gives residents consistent, reliable access to public meetings across a wide range of devices and on their own schedule. Wowza’s scalable cloud infrastructure means CivicPlus can onboard new municipalities and grow the product without hesitation, knowing delivery is built to scale with growing audience sizes and expanding geographic reach. And with Wowza’s analytics capabilities, local governments can have real visibility into how residents engage with public content, data that was previously difficult to access or aggregate. For communities that had no insight into viewership, CivicPlus now delivers that window into public engagement.
With Wowza powering CivicPlus Media, the team has the confidence to keep pushing the product forward. As CivicPlus Product Manager, Kevin Albrecht said, “to be able to just continue to grow is very exciting.”
Having Wowza’s expertise and the uptime were just huge motivators for us.
