With poor bandwidth wowza player gives huge delay after buffering starts

[system]

I have several clients with bad internet - they send two streams, on at video 250kbps and one at 800Kbps, but internet is not steady (see stats below for 800Kbps video - the 250kbps stream is steady):

For instance, with the bandwidth stuttering for the 800 kbps video as shown below, with wowza player I eventually get buffering that takes ages to re-play (but on channel reload it is working again. I would think that if it is saying buffering, it should have the capacity to re-start quickly the broadcast without needing a user to click.). My old Flash player stops momentarily and resumes after a second.

Also with the wowza player, with intermittent bandwidth, I get quick little jerky microsecond re-winds when bandwidth is capping, but the flash player shows it just like a low bandwidth stream.

The low quality stream sent from the client (250kbps) plays normally on both wowza HTML5 and my old flash player.

Any help/insight with this issue appreciated,

ys

Alan Costello

Thu Jan 12 2017 19:33:47 : Auto Adjust : Video bitrate set to 310 Kbps

Thu Jan 12 2017 19:33:52 : Auto Adjust : Video bitrate set to 364 Kbps

Thu Jan 12 2017 19:34:02 : Auto Adjust : Video bitrate set to 310 Kbps

Thu Jan 12 2017 19:35:12 : Auto Adjust : Video bitrate set to 359 Kbps

Thu Jan 12 2017 19:35:22 : Auto Adjust : Video bitrate set to 408 Kbps

Thu Jan 12 2017 19:35:32 : Auto Adjust : Video bitrate set to 457 Kbps

Thu Jan 12 2017 19:35:42 : Auto Adjust : Video bitrate set to 506 Kbps

Thu Jan 12 2017 19:35:52 : Auto Adjust : Video bitrate set to 457 Kbps

Thu Jan 12 2017 19:36:02 : Auto Adjust : Video bitrate set to 408 Kbps

Thu Jan 12 2017 19:36:12 : Auto Adjust : Video bitrate set to 382 Kbps

Thu Jan 12 2017 19:36:17 : Auto Adjust : Video bitrate set to 322 Kbps

Thu Jan 12 2017 19:36:21 : Auto Adjust : Video bitrate set to 369 Kbps

Thu Jan 12 2017 19:36:26 : Auto Adjust : Video bitrate set to 322 Kbps

Thu Jan 12 2017 19:37:36 : Auto Adjust : Video bitrate set to 369 Kbps

Thu Jan 12 2017 19:37:46 : Auto Adjust : Video bitrate set to 417 Kbps

Thu Jan 12 2017 19:37:56 : Auto Adjust : Video bitrate set to 465 Kbps

Thu Jan 12 2017 19:38:06 : Auto Adjust : Video bitrate set to 513 Kbps

Thu Jan 12 2017 19:38:16 : Auto Adjust : Video bitrate set to 561 Kbps

Thu Jan 12 2017 19:38:26 : Auto Adjust : Video bitrate set to 513 Kbps

Thu Jan 12 2017 19:38:36 : Auto Adjust : Video bitrate set to 459 Kbps

[alan_costello]

I found this is due to using the non-flash wowza player in the browser. I set “useFlash”:true, now to avoid the non-flash player whenever possible - the wowza player falls-back on the non-flash player if flash is unavailable, so I still have the non-flash player if the browser does not have flash installed.

It could be something to do with http streaming sending larger chunks than rtmp streaming, but I think it will get better after they tweak their player.

In any case, it is definitely at least as good as my current flash-only in browser player (apart from that wowza logo!)

[Jermaine_Hemby]

Hello

Thanks for contacting Wowza Forums!

Thanks for the update and information provided! Regarding bandwidth and playback, if you have poor bandwidth for upload or playback, you will see unstable results in content delivery in the player. I see you have found some workarounds to some of your issues by forcing a protocol on playback, similar to your previous player. regarding the wowza logo, that is on the road map for a feature request. Keep checking back on the Wowza player articles on when this is added.

regards,

Jermaine