We have tested all versions of 4.0-4.0.6. Each time, had to revert back to version 3.6.4.
We first migrated to version 4.0 (multiple tickets open and headed to dead end). Same exact problems in the past and was the same exact response from support, our network is the issue. But, interestingly, when we move everything back to Wowza 3.6.4, not a single hiccup on the same exact servers and network.
We have notice memory usage is much higher on Wowza 4.0.6 compared to 3.6.4. Can this be true? The issues we are having is our Roku platform is encountering "Loading, please wait" issues or Roku would simply disconnect from edge servers. Is it possible the memory is maxing on our origin and disconnects all the streams to Edge? Wowza support is telling us it is a network issue. We disagree because 3.6.4 worked perfectly.
Thanks you support. We have receive response and memory issue was resolved by changing from liverepeater-origin to live. We are testing to see if we are getting any disconnects that will cause the "Loading, please wait" issues on Roku.