I would suggest following the HE-AAC guide in
this article. Please report back your findings. If you are still having issues then you may want to open a ticket by posting to
firstname.lastname@example.org referencing this forum post and also providing the following details,
- A ZIP file containing your conf/, logs/, transcoder/ and manager/logs folders. If you are not sure how to get this information please see the following tutorial. Please do make sure you provide logs which show Wowza server starting.