We upgraded the Wowza Media Server to the Wowza Streaming Engine this year and found that the server stops serving video a few times a day. People that try to play the videos get the error message "Error loading stream: could not connect to server".
If you haven't done so already, can you post this to
firstname.lastname@example.org which will generate a ticket and we can look further into this. Please also include the following:
- A ZIP file containing your conf/, logs/, transcoder/ and manager/logs folders. If you are not sure how to get this information please see the following tutorial. Please do make sure you provide logs which show Wowza server starting.