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Question by sunny chandel · Feb 18, 2015 at 12:39 PM · wowza transcoder

Transcoder addon not available in developer version

Hi

I have installed developer version of wowza media server. I wanted to practice the wowza transcoder addon but it is not available in developer version. What I will have to do to use transcoder addon. Following is the screen shot of home page.



Thanks
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Answer by sal jefferson · Feb 18, 2015 at 08:04 AM

Be sure you are trying to transcode a live stream as the Wowza Transcoder does not support VOD transcoding.

If the Transcoder AddOn options does not show up for a live application, please restart Wowza and take a screen shot of the AddOn missing from the Engine Manager. Zip up your /conf, /logs and /transcoder folders and send them to support@wowza.com to open a ticket.

Please also refer to this thread as a reference.

Kind regards,

Salvadore
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avatar image sal jefferson · Feb 18, 2015 at 09:29 AM 0
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Also, the Wowza Transcoder is not supported on 32 bit systems. Please verify you are running 64 bit. That may be the issue here.

Regards,

Salvadore
avatar image sunny chandel sal jefferson · Apr 07, 2015 at 06:44 PM 0
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My java was 32 bit. I update java on my system to 64 bit and it enable my transcoder addon. Thanks all.
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Answer by sal jefferson · Apr 14, 2015 at 06:05 AM

That's great news! Thank you for this update.

Salvadore
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