Wowza Player Green artifacts on MacOS Safari?

[Zachary_Applegate]

Are many other folks experiencing the green artifacts on Safari on MacOS?

It’s note here https://www.wowza.com/docs/important-issues-that-affect-wowza-player

I would like to use the Wowza player over the original html5 player but this is preventing me because 3/4 of the screen is green on MacOS Safari.

[Jason_Tuchler]

Hello,

We have released Wowza Player version 1.0.04! This release should fix all known instances of the Green Screen on OSX/Safari.

Please make sure that you are using the latest version 1.0.04 by right-clicking on the Wowza Player video element to get the version number.

If you do not have the latest version, you will need to add ‘latest’ in this script tag:

Regards,

JasonT

[Jason_Tuchler]

Hello,

You will need to point your web page to player.wowza.com/player/latest, and you will be able to get it today. Otherwise, Wowza Streaming Cloud will be pushing this out to the cloud hosted player page with their next release.

Regards,

JasonT

[Zachary_Applegate]

Thats great thanks JasonT

I really want to move to the Wowza Player. We use Wowza Streaming Cloud and our embed code looks a little different, how do we change that to use the latest and or when will it get pushed to Wowza Streaming Cloud?

Thanks!

[Zachary_Applegate]

Hey Jason, I used the player builder today and on Safari works great now. Question though, has anyone noticed audio issues on Android with the updated player? I was using it tonight and when starting the video on Android in Chrome it worked but I was not getting audio until I paused it and clicked the play button again, then sometimes I would get audio and sometimes not, I tried refreshing a few times and same thing, never had that issue before.