Updating Wowza Streaming Engine

[SOLOMON_Onita]

I am having difficulty updating our wowza streaming engine to 4.6 from 4.0.3.

I followed the instruction for updating but it keeps telling me that wowza is still running even after i have taken care to ensure I stopped the service: sudo service WowzaStreamingEngine stop and sudo service WowzaStreamingEngineManager stop

I even went to the extent of running the following commands:

cd /usr/local/WowzaStreamingEngine/manager/bin ./shutdownmgr.sh and for the engine too but to no avail.

I then thought maybe because the license on the 4.0.3 is different from the new license, and so, I changed the Server.license file with the new correct license key. And I still keep getting the same error message:

Verifying running as administrative user

Verifying Java 1.6 or greater is available

Locating Wowza Streaming Engine installation directory

Wowza Streaming Engine appears to be running. Please stop it before continuing. root@server3 [/usr/local/WowzaStreamingEngine/updates/WowzaStreamingEngine-Updat e-4.6.0.04/linux]#

What can I do to update?

Meanwhile the engine manager hasn’t been used on the 4.0.3 installation because I have adobe server running on port 1935 while wowza runs on port 1936. Is there a way I can get the manager running on the browser maybe on 8087 since 8088 is not working

[Alex_C]

Hello,

Try shutting down the Adobe server also, then try to update Wowza Engine.

You can modify the bind port for Wowza Engine Manager as described in this article.

Regards,

Alex

[Karel_Boek]

Check if the actual Wowza process is still running even if you have shut it down with the script. If you have Linux, use “sudo ps ax”, or with Windows use the Task Manager. Check for Java processes, and see if any of them is related to Wowza.