WebRTC session shutdown

[Yavuz_Cosar]

Hi, i have a wowza live-webrtc application, webrtc session shutdown after creating and i don’t know why. how can i find problem details.

İ have 2 Client App ( browser & Windows UWP). Browser App is working but UWP App is not. i want to know why WebrtcSession is shutdown

Thanks for your help

Log Details

[Karel_Boek]

Hi @Yavuz Coşar

Based on the information you provided here, it’s not easy to see what the problem can be. I see that the RTP handlers does 4 attempts to bind to the port, and after that it seems to give up. Can that point to the real cause? The raw logs (found in the /logs folder of your Wowza installation) may be better for analyzing this.

If you want, you can join the Wowza Slack community via https://www.wowza.com/slack, and discuss your problem with fellow-experts in the #webrtc channel.

[Jason_Tuchler]

Hello @Yavuz Coşar

This could come down to ports not being open in the firewall or port forward if going across networks and/or your WebRTC configuration files.

Here are common ports that are used for WebRTC.

TCP: 1935, 443, 9443

UDP: 6970-9999 and sometimes up to 65535

Please feel free to use the Livestreaming Slack Channel as suggested and if you would like to open a support case here’s the link.

Support files that is needed for review.

[install-dir]/conf
[install-dir]/logs (only latest logs showing connection attempts is needed)

If you are not sure how to get this information please see the following tutorial.https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux

If the files are larger than the 16mb email limit, please send a downloadable link to the files.

Regards,

JasonT