Facebook Live, Save Stream but Error on Live

[Michael_Terrizzi1]

I have setup a facebook live stream, it shows up on my page, anytime i click on the play button or try to view the live stream from my facebook on my phone or a web browser, there is an issue and it doesnt play.

Once i stop the stream, the recorded version is available.

not sure how live streaming works with FB, if it acts as a CDN or passes the RTMP stream through to the facebook clients.

[Jermaine_Hemby]

Hello,

Thanks for contacting the Wowza Community!

This sounds like a possible codec issue. Can you confirm the codecs meets the Facebook requirements?

If they do, can you open a ticket HERE and provide your most recent logs and conf files?

regards,
Jermaine