Wowza Community

Why do you not have customer support for secure streaming?

Why do you not have customer support for secure streaming? Every website needs to have secure streaming available in this day and age, if you do not include support for it, you are doing your customers a huge dis-service. Sending people to the forum instead of working with them to find solutions, seems like a real cop-out. GRUMBLE

Hello Marc,

We are working with you in your existing ticket, and you do not have to go to the forums to get assistance.

If the response time that you need is not within the Standard time frames you can explore our premium support offerings:

https://www.wowza.com/support/plans-and-services

We will continue to assist you in your existing case with our supporrt team.

Sincerely,

Jason Hatchett
Wowza Media Systems