Trouble starting a stream recording using the REST API

[Alex_Lynch]

I am trying to start a stream recording based on this example: https://www.wowza.com/docs/stream-recording-query-examples

The response I get when starting a stream recording is: { “message”: “The server encountered an unexpected condition which prevented it from fulfilling the request”, “success”: false, “wowzaServer”: “4.7.6”, “code”: “500” }

In the error log I see the following:

class com.wowza.wms.rest.vhosts.applications.instances.streamrecorders.StreamRecorderConfig.post : java.lang.NullPointerException|at com.wowza.wms.rest.ConfigBase.post(Unknown Source)|at com.wowza.wms.rest.ConfigBase.post(Unknown Source)|at org.restlet.resource.ServerResource.doHandle(ServerResource.java:454)|at org.restlet.resource.ServerResource.doNegotiatedHandle(ServerResource.java:683)|at org.restlet.resource.ServerResource.doConditionalHandle(ServerResource.java:357)

Any ideas?

[Rose_Power-Wowza_Com]

Hi @Alex Lynch, we’d need to take a closer look at your workflow in order to determine the issue. Would you kindly submit a support ticket so we may further assist you? Thank you.

Open a Support Ticket | Wowza Media Systems