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Question by Liam Adams · Dec 13, 2018 at 04:06 PM · wowza streaming enginestreams

Streaming not working

Hello

We have deployed wowza in EC2 Amazon AMI and when we are trying to play the streaming in wowza getting connection failed

My camera allows port 554 and ports opened in in wowza

When click on Test player and it shows connection failed, please see the below logs

Connect org.apache.mina.common.RuntimeIOException: Failed to get the session[ConnectException: null].

WARN server comment 2018-12-10 11:22:47 - - - - - 619775.143 - - - - - - - - RTPSessionDescriptionDataProviderBasic.getStreamInfo: RTSP/RTP re-streaming. Cannot connect to server: rtsp://0.0.0.0/video

WARN server comment 2018-12-10 11:22:47 - - - - - 619775.144 - - - - - - - - RTPSessionDescriptionDataProviderBasic.getStreamInfo: RTSP/RTP re-streaming. Cannot connect to server: rtsp://0.0.0.0/video

ERROR server comment 2018-12-10 11:22:58 - - - - - 619785.256 - - - - - - - - RTPSessionDescriptionDataProviderBasicRTSPWorker.doConnect: Connect org.apache.mina.common.RuntimeIOException: Failed to get the session[ConnectException: null].

ERROR server comment 2018-12-10 11:22:58 - - - - - 619785.256 - - - - - - - - RTPSessionDescriptionDataProviderBasicRTSPWorker.doConnect: Connect org.apache.mina.common.RuntimeIOException: Failed to get the session[ConnectException: null].

WARN server comment 2018-12-10 11:22:58 - - - - - 619785.256 - - - - - - - - RTPSessionDescriptionDataProviderBasic.getStreamInfo: RTSP/RTP re-streaming. Cannot connect to server: rtsp://10.0.0.0/video

WARN server comment 2018-12-10 11:22:58 - - - - - 619785.256 - - - - - - - - RTPSessionDescriptionDataProviderBasic.getStreamInfo: RTSP/RTP re-streaming. Cannot connect to server: rtsp://10.0.0.0/video

Virtual Host setup:

untitled.png (215.0 kB)
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Answer by Rose Power-Wowza Community Manager · Dec 13, 2018 at 06:00 PM

Sorry to hear this is not working @Liam Adams. The engineers at Wowza can assist you with this through some testing if you'd like, but they can't in the forums. This is due to internal operations and testing requirements.

We have a team to assist specifically with AWS workflows and you can submit your ticket and logs here:

https://info.wowza.com/clouddeploymentsupport

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