We have been using Adobe FMS for streaming, nobody complained about the streaming. Now we are using Wowza streaming and we have a couple of people complaining about "green screens" when fast forwarding a stream. How do I troubleshoot this issue without returning to Adobe FMS? I need a fix fast, because these people are complaining :(
Is the issue only on a certain stream? or on multiple streams?
Is it pretty consistent or sporadic when this happens?
Are you doing adaptive bitrate streaming?
It could be that the key frame interval is to high. For seek to work, Wowza needs a key frame every 10 seconds. You can increase Wowza key frame tolerance by adding the following property to the MediaReader/Properties section in [install-dir]/conf/[application]/Application.xml. It looks like this: