Today I received an email from SurveyMonkey about how I would feel if I could no longer use Wowza Streaming Engine. The email provided no other context of why this survey was sent other than “Wowza is looking to improve our offering:”. In the tech world this is way too vague of a statement to precede a question about software that is critical to multiple companies and streaming platforms.
Hi @Gary Marrero, thanks very much for that feedback- we are listening and appreciate it.
That survey style has been a standard in marketing for several years to gather feedback on how valuable you find a company’s products. You can see an example here: http://survey.io/survey/demo
Our sincere apologies for any confusion the wording may have caused in the tech world.
We are very happy to know that our platform is critical to your workflows! Feedback from our customers is of tremendous value and enables us to provide the very best streaming platform for your needs.
Please know there are no plans at all to discontinue any of our products.
