Wowza Community

Permission Denied

Hi, i have a problem, i cant use wowza running, this is my logs, would you help me? thanks

C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.7.7\bin\batch.log
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Access is denied.
Configure logging: file:///C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.7.7/conf/log4j.properties
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.7.7\logs\wowzastreamingengine_access.log (Access is denied)
        at java.io.FileOutputStream.open0(Native Method)
        at java.io.FileOutputStream.open(FileOutputStream.java:270)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:133)
        at org.apache.log4j.FileAppender.setFile(FileAppender.java:294)
        at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165)
        at com.wowza.log4j.WowzaDailyRollingFileAppender.activateOptions(Unknown Source)
        at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:307)
        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:172)
        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:104)
        at org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:842)
        at org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:768)
        at org.apache.log4j.PropertyConfigurator.configureRootCategory(PropertyConfigurator.java:648)
        at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:514)
        at org.apache.log4j.PropertyConfigurator.configure(PropertyConfigurator.java:440)
        at com.wowza.wms.logging.WMSLoggerFactory.initializeLogging(WMSLoggerFactory.java:350)
        at com.wowza.wms.logging.WMSLoggerFactory.initializeLogging(WMSLoggerFactory.java:244)
        at com.wowza.wms.server.Server.b(Server.java:1170)
        at com.wowza.wms.server.Server.start(Server.java:1075)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.wowza.wms.bootstrap.Bootstrap.startServer(Bootstrap.java:653)
        at com.wowza.wms.bootstrap.Bootstrap.main(Bootstrap.java:70)
log4j:ERROR Either File or DatePattern options are not set for appender [serverAccess].
log4j:ERROR setFile(null,true) call failed.
java.io.FileNotFoundException: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.7.7\logs\wowzastreamingengine_error.log (Access is denied)
        at java.io.FileOutputStream.open0(Native Method)
        at java.io.FileOutputStream.open(FileOutputStream.java:270)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
        at java.io.FileOutputStream.<init>(FileOutputStream.java:133)
        at org.apache.log4j.FileAppender.setFile(FileAppender.java:294)
        at org.apache.log4j.FileAppender.activateOptions(FileAppender.java:165)
        at com.wowza.log4j.WowzaDailyRollingFileAppender.activateOptions(Unknown Source)
        at org.apache.log4j.config.PropertySetter.activate(PropertySetter.java:307)
        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:172)
        at org.apache.log4j.config.PropertySetter.setProperties(PropertySetter.java:104)
        at org.apache.log4j.PropertyConfigurator.parseAppender(PropertyConfigurator.java:842)
        at org.apache.log4j.PropertyConfigurator.parseCategory(PropertyConfigurator.java:768)
        at org.apache.log4j.PropertyConfigurator.configureRootCategory(PropertyConfigurator.java:648)
        at org.apache.log4j.PropertyConfigurator.doConfigure(PropertyConfigurator.java:514)
        at org.apache.log4j.PropertyConfigurator.configure(PropertyConfigurator.java:440)
        at com.wowza.wms.logging.WMSLoggerFactory.initializeLogging(WMSLoggerFactory.java:350)
        at com.wowza.wms.logging.WMSLoggerFactory.initializeLogging(WMSLoggerFactory.java:244)
        at com.wowza.wms.server.Server.b(Server.java:1170)
        at com.wowza.wms.server.Server.start(Server.java:1075)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.wowza.wms.bootstrap.Bootstrap.startServer(Bootstrap.java:653)
        at com.wowza.wms.bootstrap.Bootstrap.main(Bootstrap.java:70)
log4j:ERROR Either File or DatePattern options are not set for appender [serverError].
INFO server server-start Wowza Streaming Engine 4 Perpetual Pro Edition 4.7.7 build 20181108145350 -
INFO server comment - Server License Key: EPBP4-XXXXX-XXXXX-XXXXX-XXXXX-vNQEJ
INFO server comment - Maximum Connections: Unlimited
INFO server comment - Maximum Incoming Streams: Unlimited
INFO server comment - Transcoder Streams Available: Unlimited
INFO server comment - Transcoder Watermark: No
INFO server comment - nDVR Available: Yes
INFO server comment - DRM Available: Yes
INFO server comment - HTTP Origin Available: Yes
INFO server comment - Push Publish Available: Yes
INFO server comment - REST API Available: Yes
INFO server comment - Hardware Available Processors: 8
INFO server comment - Hardware Physical Memory [free/total]: 21904MB/32487MB
INFO server comment - Hardware Swap Space [free/total]: 18111MB/37607MB
INFO server comment - Max File Descriptor Count: Unlimited
INFO server comment - OS Name: Windows 10
INFO server comment - OS Version: 10.0
INFO server comment - OS Architecture: amd64
INFO server comment - OS CPU: amd64
INFO server comment - Java Name: Java HotSpot(TM) 64-Bit Server VM
INFO server comment - Java Vendor: Oracle Corporation
INFO server comment - Java Version: 1.8.0_77
INFO server comment - Java VM Version: 25.77-b03
INFO server comment - Java Spec Version: 1.8
INFO server comment - Java Home: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.7.7\jre\jre
INFO server comment - Java Max Heap Size: 4000MB
INFO server comment - Java Architecture: 64
INFO server comment - Java Locale[user.language]: en
INFO server comment - Java Locale[user.country]: ID
INFO server comment - Java Locale[user.variant]:
INFO server comment - Java Locale[file.encoding]: Cp1252
INFO server comment - Java Timezone[user.timezone]: Asia/Bangkok
INFO server comment - Java Args[0]: -Xmx4000M
INFO server comment - Java Args[1]: -XX:+UseG1GC
INFO server comment - Java Args[2]: -XX:MaxGCPauseMillis=100
INFO server comment - Java Args[3]: -Djava.net.preferIPv4Stack=true
INFO server comment - Java Args[4]: -Dcom.sun.management.jmxremote=true
INFO server comment - Java Args[5]: -Dcom.wowza.wms.runmode=
INFO server comment - Java Args[6]: -Dcom.wowza.wms.native.base=win
INFO server comment - Java Args[7]: -Dcom.wowza.wms.ConfigURL=
INFO server comment - Server runmode:
INFO server comment - Server native.platform: win
INFO server comment - Server threads[h/t]: 480/320
INFO server comment - RESTServer: Bind attempt ([any]:8087)
INFO server comment - RESTServer: Bind successful ([any]:8087)
INFO server comment - Wowza REST API started
INFO server comment - RESTServer: Using configs from:C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.7.7/
INFO server comment - RESTServer: SSL:No
INFO server comment - RESTServer: BasicAuth:No
INFO server comment - RESTServer: Digest:Yes
INFO server comment - RESTServer: DigestFile:No
INFO server comment - RESTServer: RemoteHTTPDigest:No
INFO server comment - RESTServer: XML Viewer:No
INFO server comment - REST Documentation Server has been disabled.
INFO server comment - CMDInterface now listening: [any]:8083
INFO server comment - MediaCache[MediaCache]: Thread pool size: [writer/readahead]:16/8
INFO server comment - MediaCache[MediaCache]: MAX Pending size: [writer/readahead]:500M/250M
INFO server comment - MediaCache[MediaCache]: Add store: path:C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.7.7/mediacache maxSize:10737418240
INFO server comment - MediaCache[MediaCache]: Add source[dvrorigin]: prefix:dvrorigin/ basePath:http://
INFO server comment - MediaCache[MediaCache]: Flushing cache: start
INFO server comment - MediaCache[MediaCache]: Flushing cache: done
INFO server comment - MediaCache[MediaCache]: Start MediaCache GC
INFO server comment - MediaCache[MediaCache]: Started
INFO server comment - REST API: ready
INFO vhost vhost-start _defaultVHost_ -
INFO server comment - _defaultVHost_ threads[h/t]:0/0 home:C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.7.7
INFO vhost comment _defaultVHost_ Bind attempt ([any]:1935:16)
INFO vhost comment _defaultVHost_ Bind successful ([any]:1935)
INFO vhost comment _defaultVHost_ Bind attempt ([any]:8086:4)
INFO vhost comment _defaultVHost_ Bind successful ([any]:8086)
INFO server comment - Server.startShutdownHook: Start server shutdown hook
ERROR server comment - StatsDatabaseManager:checkStorage() C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.7.7/stats) Permsission denied testing priviledges to the stats storage.: java.io.IOException: Access is denied|at java.io.WinNTFileSystem.createFileExclusively(Native Method)|at java.io.File.createTempFile(File.java:2024)|at com.wowza.wms.stats.database.StatsDatabaseManager.checkStorage(Unknown Source)|at com.wowza.wms.stats.database.StatsDatabaseManager.setStorageRoot(Unknown Source)|at com.wowza.wms.server.Server.startStats(Server.java)|
INFO server comment - StatsManager:startManager() Enabled=true
ERROR server comment - writeKeyToFile: java.io.FileNotFoundException: C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.7.7\keys\st\1557976715727.key (Access is denied)
INFO server comment - Wowza Streaming Engine is started!

on which user are you running wowza? Does it have administrator access and read/write access to the files?