Wowza Community

Record livestream error duration?

Good morning!
We have a issue when use recording livestream on wowza engine.
Example: We have livestream have duration time is 45 minutes but when we watch video is recorded by wowza engine but it have duration time is 3 hours or 4 hours. We want to wowza record video of livestream exactly with time of livestream. How to fix or setting it.
Thank you so much.

Hello @Live Dreamer, I’m having a bit of a hard time understanding the question due a language barrier, but if I may clarify what you are trying to ask is- how to only record the 45 minutes of the stream and not the entire 3 or 4 hours?

If so, are you following the documentation for the streamRecorderSegmentDuration method?

You can view it here:

https://www.wowza.com/docs/how-to-record-live-streams-wowza-streaming-engine

If you need help configuring it, please feel free to submit a support ticket:

https://www.wowza.com/support/open-ticket

Hi @Rose Power-Wowza Community Manager

I’m sorry because due a language barrier! I send again my error. When I livestreaming and my livestream have 45 minutes. At wowza engine we use auto record livestream for record my livestream. But when I stop livestream at 45 minutes then wowza engine record error. Time of my livestream’s video have 3hours or 4 hours. I don’t known what is error. If you have solution for resolve that error please help me. Thank for reading!