Hope you guys can give me a hand troubleshooting a problem. Everything is working great with out Wowza server. But we do have some users, from one location, that are having trouble connecting. The error they are getting is: 201, unable to load stream or clip file, connection failed, clip '[Clip] 'stream name"
Like I said the stream is working from most places, just one site is having problems, so it makes me think that it is a problem with their network. I had them test port 1935 and make sure its open, and it is. But what else could be causing this issue? Its difficult since I don't have access to the network for troubleshooting but any information you might have may be useful.
You could also have them try rtmpt over port 1935. If that is unsuccessful, you may want to try adding port 80 to VHost.xml. Then first have them try rtmp over port 80 then rtmpt over port 80. If their corporate firewall is not using stateful packet inspection then rtmp over 80 will work. Only those with stateful packet inspection turned on will need to use rtmpt.