Server Not Configured Error

[Yehan_Pemarathne]

Dear community,

I’m trying to access “GET https://cloud.wowza.com/api/v1.3/live_streams/<stream_id>”.

It was working perfetcly initially but from few days, users have been reporting issues with my app.

When I was checking today, it gives the following error:

{
   "meta":{
      "status":503,
      "code":"ERR-503-ServerNotConfigured",
      "title":"Server Not Configured Error",
      "message":"The server isn't configured for API access.",
      "description":""
   }
}

I haven’t done any configuration changes. Appriciate any help to pinpoint the issue.

Thanks,

[Fernando_Cortes]

I’m having the exact same problem. Yesterday it was workin but failed every now and then , but today doesn’t seam to work at all. Every time I get the same response. I’ve look through the documentation but doesn’t seams to be any information about the error code 503.

[Robert_Vacante]

Hi @Yehan Pemarathne and @Fernando Cortes,

You should be successful using the following endpoint instead:

https://api.cloud.wowza.com/api/v1.3/live_streams

The older convention was deprecated some time ago, but has continued to work until just recently. I’m sorry for the inconvenience…we’ll get a section added to the API release notes that specifically calls this out. (see https://sandbox.cloud.wowza.com/api/current/notes)

[Yehan_Pemarathne]

This is working. Thank you @Robert Vacante.

[Rose_Power-Wowza_Com]

Glad to hear it- thanks @Robert Vacante for providing a solution!