Wowza Community

Live stream problems on Android

Hello,

Iam just testing for a live event in a few days.

When I try to receive my Streaming Cloud stream on a freshly installed Google Nexus 4 with Andorid 5.1.1 and I click on the play button in Chrome Browser it asks me if I want to open it with Fotos App?

Makes no difference if I try it on Hosted Player page or on my own website. On other plattforms I have no problems.

On the same phone I tested another live stream with Bitdash player having no problems (I think this was a DASH live stream).

Any idea?

Regards

Andreas

I have the same problem with a Nexus 10 and an HTC One A9. Chrome wants to use a helper app. I’ve found that MX Player works (at least sometimes) but VLC does not. Is it not possible to just play in the browser natively? I also tested with the $50 Amazon Kindle Fire tablet, and I was not able to get it to play at all.

Hi,

I’d recommend using the HLS stream available in Cloud. This can be streamed directly in a browser on Android and other devices that can’t use the embedded Flash player.

Regards,

Paul

Which version of Android is on your Nexus 10 and HTC One A9? It’s absolutely no solution to use a special App. Android natively supports HLS with 4.1 and newer.

Ah ok, good workaround, thanks for sharing.

I opened a support ticket.

Hi

thanks for pointing us on this problem

we have done some major changes to our player including a html5 version that loads as primary player.

If you edit your livestream you will have the option available for it.

It will solve the android playback issues that you saw before

Thanks Philipp

Which version of Android is on your Nexus 10 and HTC One A9? It’s absolutely no solution to use a special App. Android natively supports HLS with 4.1 and newer.

The Nexus 10 has Lollipop and the HTC One A9 has Marshmallow.

What I actually ended up doing - that does work - was underneath the embed code for the Wowza player adding this:

And then I just put a note on the page saying that one or the other ought to work. Not really attractive, but it works.

Makes no difference if I try it on Hosted Player or my own website

We’re streaming live from a wowza streaming engine targeting wowza streaming cloud… the streaming arriving in ENGINE can be played on android Chrome player, but the streaming delivered by CLOUD can’t. Firefox on the same device is playing ok. Any hints? Thanks.