Mike Myers · Jun 11, 2014 at 08:51 AM ·
NullPointerException on WowzaAuthenticationProvider
I downloaded wowza as a trial and installed it on one of my dedicated servers. The setup goes fine, I can walk through the initial setup but if I sign out and go to sign back in I cannot get authenticated. I verified the username and password in the admin.password file. Looking at the log I get the following error:
I seem to remember this type of thing happening to me at one point. But I do not remember if a fresh install or a new license was required to get past it.
Could you please first try a fresh install of the latest version, and if that doesn't work you may need to open a ticket. When opening a ticket please zip up your [install-dir]/conf and /logs folders and send them to
email@example.com. Also please include a link to this thread as reference.
Thanks and hope the fresh install fixes the issue.