• SEARCH
  • DOWNLOADS
  • MY ACCOUNT
  • Buy (0)
  • CONTACT
  • Free Trial
Wowza Logo
  • PRODUCTS
  • DEVELOPER
  • SOLUTIONS
  • PRICING
  • RESOURCES
  • SUPPORT
  • My Account
  • Buy (0)
  • SEARCH
  • Ask a question
  • Forums
    • Wowza ClearCaster
    • Wowza Streaming Engine
    • Wowza Streaming Cloud
    • Wowza Player
    • Wowza GoCoder SDK
    • Wowza Developer Dojo
    • Topics
    • Questions
    • Articles
    • Users
    • Badges
  • Sign in
  • Community Home /
  • Wowza Streaming Engine /
  • Wowza Transcoder /
avatar image
Question by mosaad ahmed · Nov 02, 2014 at 11:47 AM · wowza transcoder

I have problem with transcoded stream???

Dear All…..We have 3 Wowza servers that are supposed to transcode Surveillance camera streams and push them to another wowza server in the cloud. The setup is as follows:

1- Acti Camera - Model i94

2- Wowza Server Version 4.1.0 (12602)

3- ubuntu 14.4 lts server 64-Bit - [16GB ram]

4- Java Version 1.7.0_65 64-Bit

The Wowza server causes a glitch in the transcoding output (3 resolutions) of the streams. And this glitch becomes more frequent if we increase the number of transcoded channels per server. It doesn't sound normal to us because the wowza server seems to be struggling a lot while we are transcoding only 3 streams on it and CPU jumps up to 84%.

BTW we have this prob on 3 different servers have same 4 installed software that mentioned earlier. *

Please give us any idea where we need to start looking.

Thanks
Comment

People who like this

0 Show 0
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

1 Reply

· Add your reply
  • Sort: 
avatar image

Answer by Zoran · Nov 03, 2014 at 12:42 AM

Hi,

Can you open a ticket with our Support team and send an email containing the detailed description of the issue you are facing and also the contents of the following folders as a .zip (or other archive):

[wowza-install-dir]/conf

[wowza-install-dir]/logs

[wowza-install-dir]/transcoder

[wowza-install-dir]/manager/logs

Zoran
Comment

People who like this

0 Show 0 · Share
10 |600 characters needed characters left characters exceeded
▼
  • Viewable by all users
  • Viewable by moderators
  • Viewable by moderators and the original poster
  • Advanced visibility
Viewable by all users

Your answer

Hint: You can notify a user about this post by typing @username

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this Question

Answers Answers and Comments

1 Person is following this question.

avatar image

Related Questions

Why does Live Transcode to VP9 playback qaulity is terrible. 1 Answer

Logo on video using transcoder 1 Answer

Transcoder sample rate / resampling 1 Answer

EC2 instance to transcode incoming 15 1080p channels to 5 profiles 1 Answer

Transcode Frame Rate 1 Answer

Hot Topics
  • AWS Hosting
  • Mobile SDK
  • Deployment Options
  • Load Balancing
  • Content Security
Product Sign-in
  • Wowza Streaming Cloud
  • Wowza Player
Under the Hood
  • Developer Tools
  • Wowza System Status
  • Test Players
  • Developer IDE
Resellers
  • Find a Reseller
  • Reseller Portal
  • Become a Reseller
Company
  • About Us
  • Blog
  • News
  • Events
  • Careers
  • Customers
  • Partners
  • Contact Us
Stay Connected
Get Monthly Newsletter
Select a Language
  • English
    • English
    • Español
    • 日本語
    • 한국어
    • हिन्दी भाषा
    • 中文
    • русский язык

© 2005–2019 Wowza Media Systems, LLC. All rights reserved.   Terms | Privacy | Trademarks | Legal


Enterprise
Social Q&A

  • Anonymous
  • Sign in
  • Create
  • Ask a question
  • Create an article
  • Forums
  • Wowza ClearCaster
  • Wowza Streaming Engine
  • Wowza Streaming Cloud
  • Wowza Player
  • Wowza GoCoder SDK
  • Wowza Developer Dojo
  • Explore
  • Topics
  • Questions
  • Articles
  • Users
  • Badges