How we can view total unique users for a stream after stopping stream?
We can view total unique users in stream overview window when stream or transcoder is active, but after stopping stream we lose this information and have no history for finished event.
In the notes of user guide stated, that “Unique Users reflects a delay of up to two days”. Our live event is only 2 hours. In this case according manual we shall not stop stream and transcoder for next two days to have real Unique Users statistic. It will cost as 2 days processing instead of 2 hours. Even if we will leave stream idle it will be stopped automatically.
Currently, with the
"Total Unique Users", the total number of viewers that have accessed the stream via the Wowza Streaming Cloud player or Wowza Streaming Cloud–hosted page, accumulates for the lifetime of the stream.
You create a new Live Stream named: Demo
Day 1: you see 25 unique users. Total Unique Users = 25
Day 2: you see 50 unique users. Total Unique Users = 75
Day 3: you see 100 unique users. Total Unique Users = 175
The note regarding the "Unique Users reflects a delay of up to two days" has to do with the analytics returning data for the dashboard information (graphs, etc).
I will send a note to the documentation team to clarify this note in the User's Guide.
To clarify, the Total Unique Users statistics will only reflect the Wowza Cloud hosted and embedded player connections. The HLS and HDS links to your personal player are not available yet. Can you explain your player setup?