Wowza Community

Please validate that your are using the correct license key

Dear Support

Today I changed my ip server from xxx.xxx.xxx.xxx tp yyy.yyy.yyy.yyy and when I started service not run.

In log file showed

The Wowza Media Systems Software licensing system has determined that your license key is not valid. Please validate that your are using the correct license key. If this problem persists, please visit http://www.wowza.com/subscriptionsupport.php for up to date information.

How did I Do?

Best Regards

Ken

Hi Ken,

It’s likely that the server is now unable to reach the Wowza license validation servers. Please follow the steps in the following article to ensure connectivity to these servers.

Troubleshooting Wowza Streaming Engine Licensing Errors

Best regards,

Andrew