But when I start the Windows service, start a stream that has the Transcoder Add On enabled, the log tells me "NVidia hardware acceleration is NOT available". And when I start Wowza from the desktop, it works ("NVidia NVENC hardware acceleration is available; GPU: name:"Quadro K4200" version:3.0 driver:6050 ... etc")
How can I make NVENC available even when Wowza is running as a Windows service?
Sorry I do not have much to add as far as help. It may be best for you to open a support ticket and work with the support team on this as there are plenty of variables to account for. You can open a ticket by emailing