Greetings. I am new to the wowza server. We have a user who normally uses our Adobe Flash interactive server for live streaming. Their high speed internet for their building is suspect. In testing on our new wowza server, they had frequent disconnects. I had them stream at the same time to the FMIS server, and had only one disconnect all afternoon. They are streaming with the Flash Media live encoder 3.2
I wonder if there is a timeout for disconnects that can be set, or other parameters that can be adjusted?
1) Searching other threads, it was suggested that the "Ping Timeout" in the application.xml file be increased. Is this the best way to reduce disconnects when users have an iffy connection?
I changed the number from 12000 ms to 20000 and we will test again. Is there any potential performance hit for this?
2) Are there other parameters that can be adjusted to improve this and/or reduce disconnects?
What type of client and protocol? Are you using Flash RTMP client? Are you using RTMP or RTMPT? It sounds like you may be using RTMPT, which is more prone to even small network interruptions that do not affect RTMP