Wowza Community

Azure Marketplace Windows PAID Image Error

Hi,

I want to setup Windows PAID Wowza Streaming Engine but get an error. “PlanId: windows-paid can not be purchased as the ISV has removed it from the marketplace for new purchase.”

Please Check this error.

Regards

Fahri Cetin

What Wowza Streaming Engine version are you trying to use? We released 4.8.0 to Azure Marketplace fairly recently and need a little more info so we can investigate.

Hi,

I have CSP subscription at Azure Portal. I want to use released 4.8.0.

Regards

Fahri

Our engineering team is investigating.

Hi @Fahri Çetin from our end, everything looks ok. Can you try again? Have you also contact Azure Marketplace support to see if this has something to do with your CSP subscription? We are not familiar with the kinds of subscriptions available through the Azure portal and how that may impact purchasing.

Hi,

MS azure Support says that Wowza streaming engine is currently not available for deployments with CSP subscriptions as the Publisher has not opt-in CSPs to this offer. Is it true?

Error full text is:{“code”:“MarketplacePurchaseEligibilityFailed”,“message”:"Marketplace purchase eligibilty check returned errors. See inner errors for details. ",“details”:[{“code”:“BadRequest”,“message”:“Offer with PublisherId: wowza, OfferId: wowzastreamingengine cannot be purchased due to validation errors. See details for more information.[{“Offer with PublisherId: wowza, OfferId: wowzastreamingengine, PlanId: windows-paid can not be purchased as the ISV has removed it from the marketplace for new purchase.”:“StoreApi”}]”}]}

Regards,

We are not familiar enough with Azure’s CSP program to enable this functionality at this time to solve your problem immediately. Reaching out to our Engineering and Product team, we recommend the following, running Wowza Streaming Engine on either Linux or Windows on Azure.

https://www.wowza.com/docs/wowza-streaming-engine-for-linux-on-azure-quick-start-guide

https://www.wowza.com/docs/wowza-streaming-engine-for-windows-on-azure-quick-start-guide