Wowza Community

Cannot log in to my new Wowza account!!

Anyone else unable to login to Wowza Streaming Cloud ? - telling me incorrect email / password or "There was a problem attempting to contact the validation server. Please try again later.” It’s been 20 minutes already… is the server down? Does this happen often?


I do see that we are experiencing intermittent issues with this right now. In order to provide more assistance, I will need more information from you.

For now, please send an email to with the subject: WSC: I can’t log in

Provide us in the email:

Your name

email address you registered with your Wowza Cloud Account

Link to this forum post

Once we receive your request, I will review your account.

We apologize for the inconvenience. This is not a common occurrence.