Wowza Community

Clearcast log download


Is possible to download the log file from clearcast in local?
When i select the log download i can’t find the path o the log…
Someone can help me?


Thanks for contacting the Wowza Community!

We want to better understand your specific need to obtain these logs, if there is a deeper issue concerning network configurations that is preventing the on board Send Logs option we would like to assist you to resolve that issue, you can open a Wowza ClearCaster Support Ticket online.

You can submit the required information in the Support Ticket form to generate an email message or chat text message, and the next available Wowza ClearCaster Support Engineer will assist you.

Wowza Media Systems also offers 24x7 phone support to ClearCaster users.