CPU usage of Wowza reaches 100% when receiving SRT stream on Windows

[Kenji_Wakabayashi]

OS: Windows Server 2019
Wowza: WowzaStreamingEngine-4.8.19+4-windows-installer.exe

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CPU usage of Wowza process (java.exe) reaches 100% in a few days when receiving SRT stream on Windows.

I believe this is SRT issue#669 and could be fixed by updating srt.dll to version 1.4.2 or later with “ENABLE_STDCXX_SYNC=ON”. (see: Steady Clock)

Actually, this issue could be reproduced quickly by changing the Windows System Clock.

Thank you

[Rose_Power-Wowza_Com]

Thank you, I’ll be sure we have this in our backlog for technical support.

[Kenji_Wakabayashi]

I’m trying Wowza Streaming Engine 4.8.21+6, but it couldn’t listen any SRT stream from Encoder.
(Encoder works as SRT caller)

1. open Wowza Streaming Engine Manager 4.8.21+6 with chrome (tcp/8088)
2. click the Applications tab and select [live > Stream Files]
3. click [+ Add Stream File] and enter following values then click [+Add]
   • Enter a name for the new Stream File : test
   • Stream URI : srt://0.0.0.0:49152
     • specifying an actual IP address (Server or Encoder) or [::] instead of 0.0.0.0 in this step will not change the result.
4. back to [live > Stream Files] and click [Connect to this stream]
5. select as followings and click [OK] (displayed Connection successful test.stream)
   • Application Instance : Connect to default application instance: _definst_
   • MediaCaster Type : srt
6. move to [live > Incoming Streams] and found test.stream is listed
   • but Status of the test.stream would not be changed from Waiting for Stream
7. open command prompt as an administrator and run "netstat -ano -p udp"
   • the command does not show the process opening udp/49152 and of course udpv6

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• (ref.) https:// www .wowza.com/docs/ingest-and-publish-an-srt-stream-with-wowza-streaming-engine
  • [live > Playback Security > Client Restrictions] = No client restrictions
• in case of Wowza Stream Engine 4.8.19+4 and Wowza Streaming Engine 4.8.20+1, wowza could listen and receive the SRT stream from Encoder in same procedure.
  • the command “netstat -ano -p udp” shows 0.0.0.0:49152 is opened by java.exe process
  • both 0.0.0.0 and actual server interface address worked
• I encountered another problem on Wowza Stream Engine 4.8.19+4;
  • when I tried “srt://[::]:49152]” for Stream URI : above, Wowza Stream Engine 4.8.19+4 service process would stop working unexpectedly

[Jason_Tuchler]

@Kenji_Wakabayashi

Thank you for you repro steps. This will be best reviewed by our Support Team. Please send the repro steps, along with the below support info for their review:
[install-dir]/conf
[install-dir]/logs
[install-dir]/content (stream file that you’re using)

Open a Support Ticket