Wowza Community

Currently,there is an H.265 IP camera that is hosted on Wowza, but it cannot generate RTSP playback through Wowza

The following image shows the current camera source RTSP streaming protocol, which can be tested for playback using VLC without any issues.


The camera has been hosted on Wowza, and the streaming is currently working fine with bytes coming in. However, when attempting to connect using Wowza’s RTSP protocol, there is no connection. Additionally, using Wowza HLS results in no video output, only audio playback. It seems that the video codec is not being received or decoded properly.

I have tried all the transcoding methods provided by Wowza, but the issue persists. Could you tell me if this IP camera is incompatible with Wowza or its protocols, or if there are any other suggestions or solutions that you could provide?

Engine error log:
RTPStream.getMetadataPacket : java.lang.NullPointerException|at|at com.wowza.wms.rtp.model.RTPStream.getMetadataPacket(|at com.wowza.wms.rtp.model.RTPStream.a(|at com.wowza.wms.rtp.model.RTPStream.checkSendMetadata(|at com.wowza.wms.rtp.model.RTPTrack.checkSendMetadata(|at com.wowza.wms.rtp.depacketizer.RTPPacket.write(|at com.wowza.wms.rtp.depacketizer.RTPDePacketizerVideoBase.sendPacket(|at com.wowza.wms.rtp.depacketizer.RTPDePacketizerRFCXXXXH265.sendPacket(|at com.wowza.wms.rtp.depacketizer.RTPDePacketizerRFCXXXXH265.onRtpPacket(|at com.wowza.wms.rtp.depacketizer.RTPDePacketizerBase.handleRTPPacket(|at com.wowza.wms.rtp.model.RTPTrack$HandleRTPMessage.handleMessage(|at com.wowza.wms.mediacaster.rtp.RTPSessionDescriptionDataProviderBasicRTSPWorker.onMessage(|at com.wowza.wms.mediacaster.rtp.RTPSessionDescriptionDataProviderBasicRTSPHandler.messageReceived(|at$2.messageReceived(|

Wowza Engine version:4.8.5

Thank you!

It would be best to open a support ticket to have one of our Support Engineers review this HLS issue: