Wowza Community

Delayed file playback

A customer using the previous Wowza server engine version 3.1 purchased a new license and installed version 4.8.5.
A program operated by the customer was operated in a format that accesses a specific time information file using a single vod file, but if it is operated with version 4.8.5, the file accesses the wrong location and there is a problem that the file cannot be accessed. . Please let me know what needs to be fixed.

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This will require a ticket so we can more closely review your configuration.

The forums are not an official source of Wowza technical support and for any streaming code review requests, potential bug reports or advanced problems, you’ll need to submit a support ticket.