Thanks, I was able to resolve this issue by taking the mp4 produced by Adobe Media Encoder and running it through Handbrake on “Web Optimized.” This decreased the file size and presumably fixed something else, as other files of similar size worked without needing this step.
I have another question related to the Wowza Player’s behavior on iOS. We have certain features tied to the Wowza Player’s JS API (e.g. when onCompleted is triggered, it redirects you to a quiz). The video is playing now, but the JS triggers are not working and the controls seem to be the default HTML5 video tag controls. In other words, it seems that the Wowza player is not the player used for video on iOS. Instead, it seems to be the default HTML5 video tag player. This seems to be the case even for the test player.
Is it the case that Wowza’s player will not work on iOS, and instead defaults to the HTML5 video tag player? Or is there a way to force the Wowza player to work on iOS?
EDIT: I was able to find this thread where you state, “With iOS devices, playback of HLS (m3u8) streams are generally passed on to the native player.”
This seems to be confirmation that the Wowza “player”, by which I mean the actual player with its controls and API triggers, does not work for iOS-- is that right? Can this be disabled, or is the Wowza player just incompatible with iOS? I understand that the video will play in the native HTML5 player, but I’m trying to use other features of the Wowza player.