Are you seeing the connection reach the server?
If the connection is reaching the server you should see it being printed to the Wowza log files.
If the connection is not reaching the server it’s likely a firewall issue between the source and Wowza.
If you require further assistance you may wish to open a support ticket by sending an email to firstname.lastname@example.org
When creating a ticket please include a ZIP file containing the following directories:
Please make sure you provide logs which show Wowza server starting.
If you are not sure how to get this information please see the following tutorial.
How to create a compressed zip file in Windows, OS X, and Linux