Wowza Community

Fall of service

Good afternoon, Last week in the middle of a transmission the wowza service crashed, analyzing logs and graphs I found no problem related to processing or memory. But I found this mistake that was at the same time of the fall, but could not interpret, can help me?

“ERROR server comment 2019-11-29 18:34:33 - - - - - 3258.065 - - - - - - - - class ost : java.lang.NullPointerException|at Source)|at Source)|at Source)|at Source)|at org.restlet.resource.ServerResource.doHandle(|”

What version of Streaming Engine are you using @ISAT COMUNICACAO, EDUCACA?

Following up on Rose’s comment. @ISAT COMUNICACAO, EDUCACA we need to know what version of Wowza Streaming Engine you are using to assist you further. Or open a support ticket and include your logs. Thanks!