Wowza Community

Help on Transcoder addOn in WSE 4.0.1

Dear Wowza support

I evaluation the wowza streaming engine (installed at 64bits linux) (should have 1 transcoder license), but seemed transcoder did not work. Would u help a look

-sh-3.2$ head wowzastreamingengine_error.log

#Version: 1.0

#Start-Date: 2014-03-18 00:18:31 HKT

#Software: Wowza Streaming Engine 4.0.1 build10615

#Date: 2014-03-18

-Try to generate the smil file

-In Log

WARN server comment - HTTPProviderMediaList.onHTTPRequest: MediaList not found: live2/definst/ngrp:live00.sdp_all


-In test player…l/manifest.f4m


INFO stream create live00.sdp_all -

WARN server comment - HTTPStreamerSanJoseLiveIndex.indexPlaylist[live2/definst/ngrp:live00.sdp_all]: MediaList is empty.

p.s. I can streaming successfully using below URL in mobile


It does seem as though the Transcoded streams are not running.

The best way to diagnose this is to open a ticket with Support.

Send an email to and provide the following:

  • The URL reference to this forum post.

  • A ZIP file containing your conf/, logs/, transcoder/ and manager/logs folders. If you are not sure how to get this information please see this tutorial. Please do make sure you provide logs which show Wowza server starting.

  • If you have a live stream please outline the type of encoder in use along with the encoding settings for the stream. If you are using a .stream file to start restreaming please provide this.