I was trying to implement thumbnail preview for our live streams, and stumbled upon the new feature of using HTTPTranscoderThumbnail with Transcoder AddOn to grab thumbnails.
I followed instructions on this URL:
And it worked instantly, so I was very happy! But then, around 15-20 minutes later, it just stopped working. I’ve tried going through every part of the installation again, and it’s all as it should be.
When I fetch the URL that should return a thumbnail, I get a 404 response instead. This is my URL format:
Anyone who can shed some light on this mystery?
I have tried reconfiguring transcoder app profile, restarting the application, restarting the Wowza service, and even rebooting the entire server.