I have 3 Dome cameras in 16:9 and 2 PTZ cameras in 4:3; The PTZ streams won't work on Apple devices, but do work everywhere else?

[Andrew_Hayes]

I have 3 Dome cameras in 16:9 and 2 PTZ cameras in 4:3; The PTZ streams won’t work on Apple devices, but do work everywhere else?

[Mac_Hill]

Hello Andrew,

With this issue, it would be best to create a Support Request and provide details in order to review logs, and possibly test the actual cameras if you agree.

Regards,

Mac