Hi, we have a couple of new Clearcasters. On both we are seeing an intermittent audio sync issue. It seems to appear when we have been sending a still graphic to the Clearcasters for a period of time before going live.
It is a studio workflow of a Tricaster feeding a 1080i50 feed to the Clearcasters via a Blackmagic Videohub.
This is an example of the issue the other day: https://www.facebook.com/WorldOfDavidWalliams/videos/480035325736211/
We have tried a number of times but haven’t been able to replicate it at will - but we continue to see it on jobs now and then - which is very annoying.
Once we were able to fix the sync by changing the source from the Tricaster and back again - but we tried that yesterday without success.
Has anyone else seen similar problems?