Wowza Community

Logs Generating 70-80mb per day

I would like to know what is the cause of these logs which is generating up to 70-80mb of logs per day?

I dont want to just simply turn them off because it will remove any error logs as well.

Is there something that can be put in place to minimise the amount of logs generated?

Can you share what version of Engine you are using please @Zoran_Podinic? The engineers need to know that first. Are you able to reproduce this issue in a newer version? Whatever you can share is helpful- thanks.

Hi Rose,

Our version details can be found below:

Wowza Streaming Engine Version
4.8.13+1 (build 20210527172944)

Wowza is logging the below error every couple of seconds.

server (500)

H264Utils.decodeAVCC : java.lang.Exception: Expected to parse SPS of length 72 bytes, but 8 bits remained|at|at|at|at com.wowza.wms.httpstreamer.mpegdashstreaming.util.MPEGDashUtils.parseNalUnitLengthForCodec(|at com.wowza.wms.httpstreamer.mpegdashstreaming.livestreampacketizer.MPEGDashWriterHandler.createFragmentM4S(|at com.wowza.wms.httpstreamer.mpegdashstreaming.livestreampacketizer.MPEGDashWriterHandler.endSegment(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.endSegment(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.handleHolderInternal(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.handleHolder(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.handlePacket(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.handlePacketSorted(|at com.wowza.wms.httpstreamer.model.LiveStreamPacketizerPacketHandler.handlePacket(|at com.wowza.wms.httpstreamer.mpegdashstreaming.livestreampacketizer.MPEGDashWriterHandler.handlePacket(|at com.wowza.wms.httpstreamer.mpegdashstreaming.livestreampacketizer.LiveStreamPacketizerMPEGDash.internalHandlePacket(|

Thank you @Zoran_Podinic, I informed the Engine team this was the latest Engine release and they’d like you to please send a support ticket so they can investigate this and test if it’s a potential bug. The forums aren’t an official source of technical support, so they require this info be submitted in a ticket please.

Sorry this is happening for you and we’ll get it figured it out.