Media error

[Yutaka_Haneishi]

I tryed wowza player in

http://bmy-web.sakura.ne.jp/wowza/wp.html

Then error below occured and stop playing.

chrome 53.0.2785.143 (64-bit)

firefox 49.0.1

00:00:33.411 ERROR: PlayerStreamer: mediaElement error: Media decode error (mp4a.40.2, avc1.42E01E)

wowzaplayer.js:1 00:00:33.411 ERROR: PlayerStreamerBase: fatal error msg:Media decode error (mp4a.40.2, avc1.42E01E) err:null

wowzaplayer.js:1 00:00:33.412 WARN: AssetPlayerBase: Error occurred: Media decode error (mp4a.40.2, avc1.42E01E)

safari

[Log] 00:00:01.548 ERROR: PlayerStreamer: mediaElement error: Media source not supported (wowzaplayer.js, line 1)

[Log] 00:00:01.548 ERROR: PlayerStreamerBase: fatal error msg:Media source not supported err:null (wowzaplayer.js, line 1)

[Log] 00:00:01.549 WARN: AssetPlayerBase: Error occurred: Media source not supported (wowzaplayer.js, line 1)

Could you tell me anything to solve this problem?

regards

[Michelle_B]

Hi,

Do also ensure that you are playing back only HLS streams. Wowza Player currently only supports HLS streams.

Michelle

[Joseph_Borkowski]

This is the most basic of questions, but what codecs are you using for your media? Per the Wowza Player FAQs:

Wowza Player supports H.264 video codecs and IHE-AAC (v1/2) and LC-AAC (v1/2) audio codecs.