Wowza Community

Problems with Webrtc

Hello,

I’m using wowza with webrtc, but when you try to start a publication, it returns the following error:

WebSocket connection failed: wss://57f3cf499c649.streamlock.net/webrtc-session.json

Could you help me with this?

Thanks !!

Hello,

A few things that will be helpful:

-What Wowza Streaming Engine version are you on? (I was not able to connect to https://57f3cf499c649.streamlock.net)

-What browser version are you testing with?

-What does the browser debug log say?

-I would double check the WebRTC readme to verify setup is correct.

If you like to move this to a support case please send the above info, along with the below folders:

[install-dir]/conf

[install-dir]/logs

[install-dir]/htdocs

If you are not sure how to get this information please see the following tutorial.

https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux

Regards,

JasonT

Hello,

Glad to hear it’s working after adding your StreamLock cert to port 443.

I’m not aware of a way to do this. If it’s possible, you will have to edit the sample html/chat/javascript files to be in view-only mode in a chat session.

Regards,

JasonT

Hello,

Streaming Engine version is 4.5.0

My browser version is Firefox 50.0

The setup is correct.

In the wowza log the following line appears:

2016-11-21 14:11:13 BRST comment session INFO 401 1756078076 client connectionClosed [1756078076] pingtimeout defaultVHost - - 20.326 [any] 443 - 127.0.0.1 rtmp - unknown 1756078076 200 0 - - - - - - - - - - - - - - -

Hello,

I noticed that I was missing the port 443 configuration with the streamlock certificate for wowza. Only port 9443 was configured.

I used the procedure below:

https://www.wowza.com/docs/how-to-get-ssl-certificates-from-the-streamlock-service

After this change, I tested it and everything is working.

Now, I have a new question:

Is there a url that I can only see people in the chat without having to connect in this chat?

Thanks !!