Can you tell us what version of Streaming Engine you are using?
The latest version requires a minimum of Java 11, do you have that?
A. Engine 4.8.18 and Java 11
With Wowza Streaming Engine 4.8.18, we’ve updated to OpenJDK Java SE JRE 11.0.2. Wowza Streaming Engine 4.8.18 requires Java 11 at a minimum, but can be used with Java versions 11 - 12.
B. Confirm that Wowza Streaming Engine is running:
Open a web browser and enter the URL:
http://[ wowza-ip-address ]:1935/ServerVersion
(where [ wowza-ip-address ] is the IP address or domain of the Wowza Streaming Engine server.)
For example: ***http://localhost:1935/ServerVersion***
If Wowza Streaming Engine installed correctly, the browser displays the Wowza Streaming Engine version number.
If it doesn’t, check to see if the server software installed correctly and that TCP port 1935 is open on your router, firewall, and in your ip tables.
C. Did you configure your SSL certificate?
If you open a player in a https browser then it requires an https stream meaning exactly what you said: it requires the SSL certificate. This will be true for both Engine and Cloud. You cannot play an http stream in an https browser, it will throw what is called a cross origin error.
You can open an http stream in some of the test players or in app that isn’t running the stream through a browser.
Please send in a support ticket so we can check your ports, IP binding and logs.