Guys,
We have an FFMPEG process that is encoding a stream at 4K and we’re receiving a Timecode error (see log references below). We’re suspicious that the cause of this issue is one of the command in our encoding of the stream (and not a network/bandwidth issue).
Please let me know what you’re rates to review/resolve the issue and how soon you or your team is available to engage. We can provide further details as needed.
Thanks
Log:
LiveStreamPacketizerPacketHandler.handlePacket[cogo/definst/cogoStream_3000]: Timecode out of order [video]: 4294967285:4294991051
LiveStreamPacketizerSmoothStreaming.handlePacket[cogo/definst/cogoStream_3000]: Timecode out of order [audio]: 42949673180000:42949673383333
LiveStreamPacketizerPacketHandler.handlePacket[cogo/definst/cogoStream_9000]: Timecode out of order [audio]: 4294967317:4294967339