Wowza Community

Unable to make access at loadbalancer interface after upgrade


after upgrade to v 4.8.20+1 I am no longer able to access the loadbalancer interface http://IP:1935/loadbalanceinfo, I get the prompt for user and password but if I enter the user and password of admin.password, it doesn’t work. with the same credentials I am able to access the panel.

in server.xml I have:

<!-- cleartext, bcrypt, md5, sha256 -->



but it doesn’t work the same. how can I restore access to the interface, using these settings?


@Stefano_Cavallini please open a support ticket for our Support Engineers to take a further look into this:

Wowza conf and latest access logs will be needed.