Wowza Community

URGENT: wowza cloud player doesn't work on android/chrome


I’m having troubles displaying my stream on Android/Chrome from Wowza cloud. I’m using the hosted player, and it works on various configurations :

  • chrome on linux

  • chrome on windows

  • firefox on android

  • ipad

  • vlc on linux

But it doesn’t work on the following two test phones:

  • chrome 59.0.3071.125 on android 7.1.1

  • chrome 59.0.3071.125 on android 7.0.0

The up stream is h264 / aac.

It used to work last time I checked. Now I only have a black rectangle. I’m really worried about my broadcast tomorrow…

Any help would be appreciated.



Thanks for contacting the Wowza Community

How did your event go? Did you have issues with those devices mentioned?